Complaints Policy

If you have a concern about this website, an enquiry submitted through it, or the way your contact details were handled, please raise it directly.

How to Raise a Concern

Call (657) 255-5233 and provide your name, the approximate date of the enquiry and a short description of the issue. If the concern relates to work carried out under a separate agreement with a tree-service provider, the provider named on that agreement should normally be contacted about the work itself.

Referral or Contact Questions

If an enquiry was referred and you need help identifying the provider or understanding how your information was passed on, call the number above. The Referral Marketing Disclosure explains the general arrangement.

Privacy Concerns

Questions about personal information, call tracking or form data are covered by the Privacy Policy.